Support
Write to support@troysoft.com.tr. We read every message.
Common questions
The daily notification does not arrive
Open Me → Settings → Daily reminder and check that it is on and the time is right. Then allow notifications for The Bible Letter in your phone's settings. On Android, also let the app run in the background (battery settings).
There is no sound
Tap the speaker button on a card, and check the music volume in Settings. On iPhone, music plays even with the silent switch on, so raise the media volume.
My saves are gone on a new phone
Likes and saves follow your account only after you sign in with Apple or Google (Me → Account). Sign in with the same account on both phones.
Restore my Premium subscription
Open the Premium page and tap Restore purchases while signed in to the App Store or Google Play account you bought with.
Cancel Premium
iPhone: Settings → your name → Subscriptions. Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Or use Manage subscription on the Premium page.
Delete my account and data
In the app: Me → Account → Delete account. It removes your data from our server immediately (details in the Privacy Policy). No longer have the app? Email support@troysoft.com.tr from any address with the approximate date you installed it and your phone model, or the Apple/Google account you signed in with, and we will delete the matching account within 30 days.
I found a mistake in a letter
Please tell us at support@troysoft.com.tr with the letter's title. Scripture is the World English Bible, unaltered. Reflections and prayers are written with AI assistance, and we fix anything that misses.